Subscriber Services is The New York Academy of Medicine Library's information and document delivery service for the business and non-profit communities.

Individuals with information requests should contact the Reference Department at (212) 822-7315 for assistance.

The Subscriber Services program provides your organization with immediate access to the Academy Library’s research, clinical, biomedical and historical collections, one of the largest medical collections in the country. Subscriber Services information specialists will respond to your research queries or supply you with needed documents. To learn more, please follow the links below:

• Document Delivery Services
• Research Services
• Rates and Additional Costs
• Become a Subscriber

Document Delivery Services
Your document needs can be quickly filled using the Academy's outstanding biomedical and public health resources of over 750,000 volumes and 750 current serial titles. To supplement these collections, Subscriber Services staff cooperates with an international network of research centers and document suppliers, enabling us to provide you with virtually any medical document. Whether you need a medical research journal article, medical illustration, conference proceeding, an excerpt from a book or any other type of document, we can get it to you. The New York Academy of Medicine is copyright compliant, through the Transactional Reporting Service of the Copyright Clearance Center.

Research Services
Subscriber Services has the resources and staff expertise to assist you in finding the medical information you need. If you need the most recent medical research related to a specific disease, or require epidemiology statistics, clinical trial protocols, or current ICD-9 codes, we can assist you. A phone call, fax or e-mail to Subscriber Services puts you in touch with the latest medical and public health information available.

Our resources include the National Library of Medicine’s family of databases, subscription-based subject specific databases, scholarly medical science texts and journals and history of medicine books and illustrations. Quick information or in-depth research will be provided. Information specialists work closely with clients to serve their information needs quickly, cost-efficiently and confidentially.

Please phone (212) 822-7296 or fax (212) 722-7650 or corpserv@nyam.org to learn how we can be of assistance to you and your organization.

Subscriber Rates
A non-refundable annual fee of $1400 or $1800 for double subscribers, for all 'for profit' organizations, is required to open an account. The annual fee for not-for-profit organizations is $750. *Clients who join during the year will pay an annual fee prorated at $120 per month ($65 for not-for-profits). *Billing is on a monthly basis. Please call (212) 822-7296 for further information.

Document Costs

• Document Service = $18.00 fee(cost recovery only) for delivery via u.s. mail, fedx or messenger (+$4 fax/email)and the copyright fee as assigned by the Copyright Clearance Center(*copyright fees are assigned in addition to NYAM document fees)

*The Academy guarantees the delivery of 10 articles per day (20 per day for double subscribers) and will attempt to provide more depending on workload. Special arrangements will be made for delivery of larger document orders.
Fees subject to change.

Turn-around times for subscriber requests are for items available in The New York Academy of Medicine Library. For items that are not in The Academy Library, the turn-around time will be longer. The Document Delivery staff will let you know the status of your order, the price and time involved for the interlibrary loan request.

Non-Academy items(inter-library loans) are regular document price, plus cost(recovery only) incurred by the Academy as a result of obtaining material from another institution and the copyright fee as assigned by the Copyright Clearance Center(*copyright fees are assigned in addition to NYAM ILL fees). Canceled orders may incur a fee if processing was done prior to cancellation. Incorrect or incomplete citations will be subjected to a verification/search fee based on time. Materials from the Special Collections, or materials considered to be too fragile for regular photocopying are not included in the above. (Call for pricing.)

Research Costs
Research costs are $80 per hour (minimum of $40 for 1/2 hour), plus any additional costs (online charges, long distance telephone calls, documents, extensive reference intake interviews). Research services include online searching, world wide web searching, examinations of books, journal articles, paper indices for pertinent data, illustrations, etc.

Book Loans
Subscribers may borrow ten books at any one time (20, for double subscribers) for a period of one month. No Reference materials or journals may be borrowed.

Delivery Costs

• Facsimile/Email transmission: $4 per article
• U.S. Mail 1st class: No charge
• Federal Express: Charged to client's FEDEX account



To Become a Subscriber
If you are interested in becoming a corporate subscriber, the registration form is available in PDF and WORD formats. Please print out a copy of the form and send it along with payment to:

The New York Academy of Medicine
Library
1216 Fifth Avenue
New York, NY 10029-5293
ATTN: Corporate Services